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Understanding Business Process Management

Countless attempts to complete something like a “Business Process Management (BPM) project” to improve business performance have led to an unwanted outcome. You don’t know enough about it? What is going wrong? And how do you ensure that your organization benefits from BPM? This article attempts to answer that and will make clear what Business Process Management stands for.

Lack of a clear definition

We must first have a clear understanding of what Business Process Management is. Although it is quite common knowledge that the positioning of BPM has been a point of heated debate for decades, right down to almost religious warfare. Commercial interests have made, and still make, a significant contribution in this confusion. Depending on who you ask, BPM is always something different and that makes the discussion difficult to conduct. 

Business process management (BPM)

BPM is a management discipline with the aim of designing, executing, monitoring and managing business processes in order to guarantee continuous improvement, innovation and growth. Most of the time coordinated by online tools. You can’t escape it, but good technology can really help a lot. Technology can really change people and the business itself. Have a look at lunch or that dinner and observe how often people fall back on their smartphone. Even if it is not social: the fact is that technology can indeed move people in a certain direction. In this case it might be useful to process information and communicate online. 


What you would like to have in the context of working towards a process-oriented culture is a system that grows with you, both individually and company-wide. BlueDolphin, one of the most used BPM software tools, can be a good tool for your needs. You will get a lot of insight in all the processes and will see exactly what your company is standing for in that moment. How much is the worth? How far are you in the development process? How are your coworkers doing and what are your clients expectations? Learn more about it by clicking on one of the links.